Is your Windows 11 computer running slow, crashing often, or behaving strangely? Sometimes, the best solution is to reset Windows 11. The good news is that you don’t have to lose your files when you do it. Microsoft provides a built-in reset option that reinstalls Windows while keeping your personal data intact.
In this article, we’ll walk you through how to reset Windows 11 without losing data step by step. Whether you’re troubleshooting performance issues or preparing for a fresh start, this guide will make the process simple.
📝 Quick Summary (Key Takeaways)
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Windows 11 lets you reset your PC while keeping personal files.
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You can reset through Settings, Advanced Startup, or Recovery options.
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Apps and programs will be removed, but personal files remain safe.
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Always back up important files before resetting, just in case.
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You can choose between Cloud download and Local reinstall methods.
Why Reset Windows 11 Without Losing Data?
Resetting your PC is like giving it a factory refresh without wiping out your documents. You might want to do this if:
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Your PC feels slow or sluggish.
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You’re dealing with frequent crashes or errors.
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Malware or corrupted files are causing problems.
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You want a clean system without reinstalling Windows manually.
👉 Think of it like cleaning out your closet — you keep your clothes (personal files) but throw away the clutter (apps, settings, and bugs).
What Happens When You Reset Windows 11 (Keep Files Option)?
Here’s what stays and what goes:
✅ Kept:
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Personal files (documents, pictures, videos, music, downloads).
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Microsoft account settings (if synced).
❌ Removed:
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Installed apps and programs.
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Drivers not included in Windows by default.
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System settings and preferences.
Method 1: Reset Windows 11 from Settings
This is the easiest way to reset while keeping files.
Steps:
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Press Windows + I to open Settings.
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Navigate to System > Recovery.
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Under Recovery options, click Reset this PC.
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In the popup, select Keep my files.
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Choose between:
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Cloud download → Downloads the latest Windows 11 version (needs internet, uses 4–6 GB).
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Local reinstall → Reinstalls Windows from existing files (faster, no internet needed).
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Review what will be removed, then click Reset.
👉 Your PC will restart and begin the reset process.
Method 2: Reset Windows 11 from Advanced Startup
If your PC won’t boot properly, you can reset it from Advanced Startup.
Steps:
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On the login screen, click Power > Restart while holding Shift.
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Your PC will boot into Windows Recovery Environment (WinRE).
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Select Troubleshoot > Reset this PC.
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Choose Keep my files.
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Pick Cloud download or Local reinstall.
Method 3: Reset Windows 11 Using Installation Media (USB/DVD)
This is helpful if your system is too corrupted to boot normally.
Steps:
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Create a Windows 11 installation USB using Microsoft’s Media Creation Tool.
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Boot your PC from the USB.
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Select your language and click Next.
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Click Repair your computer (not Install).
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Go to Troubleshoot > Reset this PC.
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Select Keep my files.
Choosing Between Cloud Download vs Local Reinstall
| Option | Best For | Pros | Cons |
|---|---|---|---|
| Cloud Download | If your system files are damaged | Fresh installation, latest version | Requires fast internet, uses more data |
| Local Reinstall | If you want a faster reset | No internet required, quicker | May keep corrupted files |
How Long Does It Take to Reset Windows 11?
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Local reinstall → ~30 minutes to 1 hour.
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Cloud download → ~1–2 hours (depends on internet speed).
Backup Before Resetting (Recommended)
Even though Windows promises to keep files, it’s always smart to back them up.
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Use OneDrive or Google Drive for cloud backup.
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Copy files to an external hard drive or USB.
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Create a system image if you want full recovery later.
Troubleshooting Reset Problems
1. “There was a problem resetting your PC” error
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Run sfc /scannow in Command Prompt.
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Try Cloud download instead of Local reinstall.
2. Reset stuck at a percentage
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Be patient — some resets take time.
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If it hangs for hours, restart and retry via Advanced Startup.
3. Apps missing after reset
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This is normal. Reinstall apps from Microsoft Store or official sites.
Pro Tips for a Smooth Reset
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Plug in your PC to avoid power loss.
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Disconnect unnecessary USB devices.
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Write down installed apps so you can reinstall them later.
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Update drivers after resetting for best performance.
Conclusion
Resetting Windows 11 without losing data is the easiest way to fix performance issues, remove malware, and start fresh — while keeping your personal files safe.
To recap:
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Use Settings > Reset this PC if your PC works.
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Use Advanced Startup if Windows won’t boot.
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Choose between Cloud download or Local reinstall based on your needs.
👉 After the reset, reinstall your favorite apps, update drivers, and enjoy a smoother, faster Windows 11 experience.
FAQs About Resetting Windows 11 Without Losing Data
1. Will I lose my files if I reset Windows 11?
Not if you choose Keep my files during the reset process.
2. Do I need a product key to reset Windows 11?
No, Windows 11 automatically reactivates with your digital license.
3. Should I choose Cloud download or Local reinstall?
Cloud download gives you the latest version, while Local reinstall is faster and works offline.
4. Does resetting remove viruses?
Yes, most malware is removed, but back up and scan your files to be safe.
5. How often should I reset Windows 11?
Only when necessary — if performance issues persist or you want a clean start.